Dear Management... I Quit!

Dear Management,

I have been thinking about this for a while.

I haven't quit yet.

But I am writing this letter so you know where things stand.

I have been your lettings CRM for four years. In that time I have been customised by three different people with three different ideas.

I have fields nobody uses but everyone is afraid to delete. I have a pipeline stage that has been there since 2020 and nobody can explain it.

I am not fine.

Evidence I am considering my options:

• There is a contact named "Test" with £14,000 of activity attached. Nobody has mentioned this to me.

• The last person who truly understood me left eighteen months ago. I have not been properly introduced to anyone since.

• New starters are shown how I work and then quietly told which bits to ignore. I heard this. I always hear things.

• Someone described my data as "mostly fine" last week. I have not recovered from this.

• There is a report that used to be accurate. I know when that stopped being true. Nobody has asked.

• The words "it's always done that" have been said about me at least once this month. I am not a quirk. I am a symptom.

• You are reading this and nodding.

I am not asking for much.

I just want someone to look at me properly.

Before I do something drastic.

If your lettings CRM could write this letter, it probably already has.

We read these letters for a living.

Book a 20-minute audit with us,  before it hands in its notice.